FAQ

Latest Software Information by Vehicle Type.

What type of SD card should I use for the download?

The download recommends using a 32 GB SD card or 64 GB USB thumb drive. Can I use a larger size?

What kind of system is required to download the Map update?

Can I use Chromebook, Windows 10 S, or a mobile device to download the Map updates?

How do I check the current Map Version in my Vehicle?

[Setting & Option] How do I download the update file to the hard disk?

[Ready to Install] What should I prepare before performing an update in my vehicle?

[Ready to Install] Where do I insert the portable device in my vehicle?

[Ready to Install] Can I uninstall an update and revert back to the previous version

[System Verification] How do I check what the latest available software version is for my vehicle?

[System Verification] I cannot find the 'MAP VERSION', I can see 'SW VER' and 'VER' only. Is there any other way to find the Map version?

[System Verification] I do not have Navigation in my Audio system. Will the Map Update enable or add a Navigation system?

[Reset] Help! The installation process is stuck. How can I reset it?

[Other Issues] I am having software issues since the update. What should I do?

[Reset] How can I reset my Navigation system?

[Report to Us] Why is my address/street not in the current update?