This Privacy Policy (“Privacy Policy”) is intended to provide users of this website or other sites of the Company (defined hereinafter) collectively referred to as “Website” with clear and complete information about the data and information that the Company collects in connection with usage of the Website by the users and the way that data and information is stored and used. 

This Privacy Policy applies to the Website and the services available through the Website which is owned and/or hosted and/or maintained by KIA India Private Limited and its affiliates (“the Company” or “We” or “Us” or “Ourselves”) having its registered office at NH-44. S.Y.NO.151-2, Erramanchi, Penukonda Mandal, Anantpur, Andhra Pradesh 515164. All the content provided on the Website is general content for informational purpose only (“Content”). We are committed to protect the privacy and information of the users who use and/or register on the Website (“User” or “Users” or “You”). This Privacy Policy outlines the usage policies and practices that apply to the Website and it also sets forth what all information and/or database the Website gathers (categorized as mandatory or optional) and how We collect, use, hold, share and protect such information collected from the Users of the Website. 

Please review the Privacy Policy carefully so that You understand Our privacy practices. In case You have any queries or concerns regarding this Privacy Policy, You should contact us by email at kiacare@kiamotorsindia.in.  

This Privacy Policy is applicable on You when You access and use the Website. By using the Website, You signify Your acceptance of the Privacy Policy and expressly consent to Our collection, use, disclosure, and retention of Your personal information as described in this Privacy Policy. If You do not agree to this Privacy Policy and/or to Our processing of Your data/information in the manner outlined in this Privacy Policy, please do not use this Website or submit any personal data to Us. Our Privacy Policy is subject to change at any time without notice. To make sure You are aware of any changes, please review this Privacy Policy periodically. Your continued use of the Website following the posting of changes to this Privacy Policy shall be deemed Your acceptance of those changes. 

BY USING OUR SERVICES OR BY OTHERWISE GIVING US YOUR PERSONAL INFORMATION, YOU AGREE TO THE TERMS OF THIS PRIVACY POLICY. 

This Privacy Policy refers and applies only to the Website. Its main aim is to inform the Users of the way their personal data is collected and processed, providing relevant information to the User, as well as fixing the accessing conditions and the use of the Website. 

3.1. Personally identifiable information:

Personally Identifiable Information means any information that may be used to identify an individual, including but not limited to the following: 

(a) We mainly collect information about your contact details (including your name, address, email address, phone and mobile numbers, vehicle information(model/year)).

(b) We may collect information about your Kia vehicle, including its number plate and vehicle identification number (VIN).

(c) The type of personal information we collect on our website depends on how you use our website.

(d) If you are employed by a Kia dealer, personal information we collect may include your name, position and contact details.

(e) Any other data which may fall under the definition of Personal Data or Sensitive Personal Data under the applicable laws.  

The aforementioned shall collectively be referred to as “Personal Information”. Personal Information will also include any personally identifiable information provided by You in any form during any interaction or communication with Us through the Website. 

When You use Our Website, We collect, transfer and store Your Personal Information in order to record, support and facilitate Your participation in the activities You select, track Your preferences, to notify You of any updated information and new activities and other related functions offered by Us, keep You informed about latest Content available on the Website, special offers, and other products and services, to assist You with customer service or technical support issues, to follow up with You after Your visit. For the aforesaid purpose, We only collect such personal information that We consider relevant to understand You or Your interests. 

Personal Information may also get collected and shared with third-parties if there is content from the Website that You specifically and knowingly upload, share or transmit to an email recipient, online community, or to the public, e.g. uploaded photos, posted reviews or comments, or information about You or anything posted by You that You choose to share with others through features which may be provided on Our Website. Such uploaded, shared or transmitted content will also be subject to the privacy policy of the email, online community, website, social media or other platforms to which You upload, share or transmit the content. 

3.2 Information we collect during access and use of the Website:

Any personal information or other information provided by You or otherwiseis strictly confidential, subject to the provisions of this Policy, Terms of Use and other related laws.

We use the Information to understand Your needs and accordingly facilitate Our services and route You through the relevant information that meets Your need. We do not sell, rent, trade or exchange any personally identifying information of Our Users. We may provide the Information to Our affiliates and service providers under contract (such as customer care, data analytics) to support the operation of the Website and Our services. To the extent we use Your personal information to market to You, we will provide You the ability to opt-out of such uses.  

We may also use the Information to provide contents and services that are targeted to Your interests. By accepting Privacy Policy, You expressly agree to receive this communications/informations. 

4.1 Improvement of Website

We aggregate and analyze the Information that We collect and may use the same to monitor and analyze use of the Website, to increase Our Website's functionality, and to better tailor Our Content and design to suit Our Users’/visitors' needs so as to provide them with a smooth, efficient, safe and customized experience while using the Website. 

4.2 Enforcement:

We may use the information that we collect to prevent illegal activities , to enforce the Privacy Policy, and to otherwise protect Our rights and the rights of Our Users. 

In addition to the uses identified above, we may use the Information that We collect for any other purposes disclosed to You at the time We collect Your information. 

5.1 Legal Requests and/or Compliance with Applicable Laws

We cooperate with law enforcement and regulatory inquiries, as well as other third parties to enforce laws, such as intellectual property rights, fraud and other rights, to help protect You and the community. Therefore, in response to a verified request by any statutory authority including but not limited to law enforcement agency or other government officials relating to a criminal investigation or alleged illegal activity, we may (and You authorize us to) disclose, as per the applicable laws, some of Your personal information as are reasonably necessary to respond/comply with the statutory mandate including but not limited to court orders or other legal process. We may access, use, transfer or disclose Your Personal Information to third parties such as government or law enforcement authorities or private parties, if it is legally and statutorily required to do so under any of the following conditions: 

i. To satisfy any applicable law, rule, regulation, governmental requests or legal process. 

ii. To protect and/or defend and/or enforce Our Privacy Policy for online services or other policies applicable to any online services in case of potential violations. 

iii. To secure Our systems. 

iv. To respond to claims that an advertisement, posting or other Content violates the rights of a third party. 

v. To protect the rights, property or personal safety of the Users and the public in general for any reason. 

vi. To detect, prevent or otherwise address fraud, security or technical issues. 

vii. To prevent or stop activity we may consider to be, or to pose a risk of being, an illegal, unethical, or legally actionable activity. 

In case of any illegal, ethical or legally actionable activity, we may use IP address or other device identifiers, to identify users, and may do so in cooperation with third parties such as internet service providers, wireless service providers and/or law enforcement agencies, including disclosing such information to third parties, all in Our discretion. Such disclosures may be carried out without notice to You. However, we shall not sell, share or rent the Users Personal Information to any third party or use any users e-mail id for sending any unsolicited mails except as otherwise agreed to by the Users, expressed or implied, and also for the grounds covered under Clause 5.2, subject to limitations under this Privacy Policy.   

5.2 Other Corporate Entities

We share much of Our data and data of respective Service Providers, including Information about You that you give consent to whether expressed or implied, with Our parent, affiliates, subsidiaries, and joint ventures that are committed to serving Your online requests and related services, throughout the world. To the extent that these entities have access to Your personal information, they remain bound by the existing Privacy Policy. As we continue to develop Our business, we might sell or buy stores, subsidiaries or business units. In such transactions, Users’ Information generally is one of the transferred business assets but shall remain subject to the terms and conditions contained in this Privacy Policy and the use of such information shall be limited for business purpose only. 

5.3 Internal Service Providers

We may employ third parties services to facilitate or outsource one or more aspects of the business, product and service operations that we provide to You on the Website (e.g., search technology, discussion boards, bill collection, affiliate and rewards programs, co-branded credit cards) and therefore we may provide some of Your personal information to these internal service providers. These internal service providers' are subject to confidentiality agreements with us and other legal restrictions that prohibit their use of Your personal information for any other purpose except to facilitate the specific outsourced service. In the event of Your direct involvement with the internal service provider, any additional information disclosed by You to them shall be subject to internal service provider’s own applicable privacy policy and the Website/Company shall not be responsible for the same. 

Subject to the said Policy and Terms and Conditions, we have physical, electronic, and procedural safeguards that comply with the laws prevalent in India to protect personal information about You and, accordingly, we take appropriate security measures to protect against unauthorized access, alteration, disclosure or destruction of Your personal information, username, password, transaction information and data stored on Our Website in compliance with the provisions of the Information Technology Act, 2000 and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, to ensure the protection and preservation of Your privacy. In addition to the above, we, on best endeavour basis, try to limit access to personal information of Our users to only such Users who we believe reasonably need to come into contact with that information to provide products or services to You. However, no data transmissions over the Internet can be guaranteed to be 100 percent secure. Consequently, We cannot ensure or warrant the security of any information You transmit to Us and You understand that any information that You share is done at Your own risk.  

Unless specified otherwise in this Privacy Policy, we will retain Your Information as permitted or required by applicable law. In some cases, even after cancellation of the user account, Your Information may be retained for the purpose of legal and regulatory compliances, resolving disputes, concluding activities related to account cancellation, enforcing Our agreements, Privacy Policy or for any other reason which may be deemed necessary. However, the Information of the User will get anonymized upon cancellation of user account except for the abovementioned purposes. 

You are responsible for maintaining the accuracy of the Personal Information submitted at the time of login. 

You agree and undertake to indemnify and hold harmless Us, from and against any and all suit, dispute, actions, damages, costs and expenses, if any, of whatsoever nature, arising out of or in any way connected with this Privacy Policy, Information and/or Your use or access of the Website. 

You expressly understand that under no circumstances, including, but not limited to, negligence, shall We be liable to You or any other person or entity for any direct, indirect, incidental, special, or consequential damages, including, but not limited to damages for loss of profits, goodwill, use, data or other intangible losses, resulting from circumstances, including but not limited to: (i) unauthorized access to or alteration of Information; (ii) any unauthorized access to or use of Our secure servers and/or any and all Information stored therein. 

You represent that You have accessed the Website and have provided Information on Your own initiative and are responsible for compliance with all applicable laws including, but not limited to, any applicable local laws. This Privacy Policy is governed by the laws of India and the courts at New Delhi shall have exclusive jurisdiction. 

We reserve the right to make changes to this Privacy Policy at any time. Although We will post details of all changes made to the Privacy Policy on the Website, however, the same can be changed without prior confirmation from You. We encourage You to visit the Website from time to time to make sure You are aware of any changes and/or latest information on Our privacy policies and practices. We shall not be liable for any damages You may suffer as a result of failure to provide You notice of any changes to this Privacy Policy as set forth herein.